ORLANDO,Fla. — An Orange County man claims an impotence clinic charged him thousands for prescription treatments that failed. The Men’s Medical Clinic has dozens of complaints and it was just sued by the Massachusetts attorney general for deceptive sales. Action 9’s Todd Ulrich found the clinic’s founder has been in trouble with Florida regulators before.
An advertisement for Men’s Medical Clinic claimed it offers 180 different prescription blends for erectile dysfunction. An Orange County man who wants to remain anonymous told Action 9 he responded to the ad because other prescriptions had not been successful. “I was hoping they could help me because all the pills and stuff didn’t help.” He told us the drug injection treatment at its Orange County clinic worked. Then within minutes, someone had him sign a $4200 contract to cover prescription injections. He claims it never worked again. “I thought I could get my money back but they kept giving me more shots that didn’t work either.”
Men’s Medical Clinic, based in Orlando has 11 locations, founded by Dr. Kevin Hornsby. The company is rated F by the Better Business Bureau. There are more than 66 complaints and most customers had issues with the product and how it’s sold.
After prostate cancer surgery, Glenn Hunt said the drug triggered severe pain, he could not use it and could not get his $3,000 back. “I’ll harass you guys to death, call everybody I can, I’ll go to small claims court.”
Just last month the Massachusetts Attorney General sued Men’s Medical Clinic that had a Boston office, and charged it used deceptive tactics including high pressure sales and exaggerated claims. 23 consumers complained to the Florida Attorney General.
In South Florida an uncertified class action lawsuit claimed its sales tactics were deceptive according to the lawsuit’s attorney Tony Marino. “There are not 180 unique blends. It is not unique to each patient. There is a lot of misinformation.”
Men’s Medical Clinic cancelled a scheduled interview with Ulrich. In a written response, it said each clinic’s doctor oversees individual care. Out of 33,000 patients only 66 complained to the BBB and the company said the vast majority is satisfied, and it has challenged the Bureau rating. It blamed the state lawsuit on a former partner with a just discovered criminal record. Men’s Medical Clinic also dismissed the class action lawsuit as a frivolous action based on one patient.
Florida’s Department Health found Dr. Kevin Hornsby has prescribed testosterone without lab testing. He paid a $20,000 fine and has been banned from prescribing testosterone. The company said it stopped testosterone treatments four years ago.
